Aug 14, 2015 BACK
Volume V, #17
The wide wide world of sports lost a great man this summer. Roderick Toombs of Saskatoon, Saskatchewan died of a heart attack at the age of 61. Better known as Rowdy Roddy Piper because he played bagpipes and wore a kilt, Rowdy Roddy was my favorite professional wrestler for three reasons:
Rowdy Roddy Piper’s transcendence culminated in his role as the first wrestler-journalist, hosting an interview segment called “Piper’s Pit.” Piper’s Pit wasn’t a typical interview show, asking questions and letting the audience develop a point of view. Instead, Rowdy Roddy would confront his guest and then beat him up. In one famous segment, he threw a wrestler off his set and then glared into the camera: “Just when they think they got the answers, I change the questions.”
No one ever criticized Rowdy Roddy for going easy on his subjects, unlike the accreditors of colleges and universities. It’s been a bad summer for accreditors. In June, the implosion of Corinthian Colleges led to a Senate hearing with awkwardly pertinent questions for Corinthian’s accreditor, ACICS. Then in July, Senator Rubio called accreditors a “cartel,” while Secretary of Education Arne Duncan called them “watchdogs that don’t bark.”
It’s no wonder colleges and universities always “think they got the answers”; unlike Rowdy Roddy, accreditors never change the questions. The accreditation criteria for the Higher Learning Commission (HLC) – our largest regional accreditor – can be boiled down as follows:
1) Do you have an education-related mission?
2) Do you have a governing board, and can you confirm that no one on the board or in management is a criminal?
3) Are the programs you offer appropriate to the credentials you’re granting?
4) Are the resources required to deliver these programs of sufficient quality and number?
5) Do you review your programs?
6) Do you assess achievement of the learning outcomes that you claim for your programs and evaluate the success of graduates.
Notably, neither HLC nor any other regional accreditor requires institutions to achieve superior or even positive outcomes. The only requirement is that institutions track and evaluate as best they can. By focusing on the tracking of outcomes rather than outcomes themselves, accreditors have abstracted themselves away from what matters most: learning. A further abstraction is the focus of reaccreditation on process: are you improving the ways in which you assess learning and evaluate the success of graduates. It’s widely believed that any institution that continues to demonstrate progress on their processes will be reaccredited, regardless of how poor student outcomes are. One comment I heard recently was the following: “Visiting teams are composed of peers from other accredited institutions and there’s a strong whiff of you scratch my back, I’ll scratch yours.”
I overheard this comment (not verbatim – I’m paraphrasing) at a White House event held by the U.S. Department of Education (ED), soliciting feedback on the upcoming demonstration program to allow non-accredited providers of postsecondary education to access Title IV financial aid. (For the record, the accreditors in the room did not agree with the comment.) As the first ED higher education initiative in recent memory to have bipartisan support, this demonstration program is an important opportunity to not only open Title IV to innovative new providers, but to innovate our system of accreditation.
In the blessed memory of Rowdy Roddy Piper, the accreditation (or quality assurance) component of the demonstration program should be designed so quality assurance entities (QAEs) can change the questions. It would be interesting if QAEs either required providers to demonstrate defined levels of student outcomes, or – like Rowdy Roddy interviewing (and then beating up) guests – if QAEs conducted assessments themselves.
I don’t believe there’s ever been a professional wrestler named The Auditor. Which is a shame, because auditors are scary and could make good wrestlers, and because it would allow me to more seamlessly continue the wrestling-accreditation metaphor: Quality assurance needs to shift from our current process-focused system of accreditation to an outcomes-focused system of quality assurance audits. Like financial audits, quality assurance audits would be conducted by independent, trained professionals in the business of reviewing and certifying student outcomes. They wouldn’t be too troubled with process, and they’d have psychometricians on staff to evaluate or administer assessments. And quality assurance audits would to be subject to some higher governmental or quasi-governmental review.
The peer review-based quality assurance system we currently have is inherently limited in terms of resources and expertise. So while there’s no question beneficial elements of the current process would be lost in the shift away from peer review, moving to quality assurance audits would go a long way to adding needed resources and expertise.
Beyond the ring, Rowdy Roddy Piper starred in one feature film: They Live, a 1988 science fiction film directed by John Carpenter where Rowdy Roddy stars as a drifter who finds a pair of sunglasses that reveal the earth has been taken over by aliens. In a decision that ranks as one of the worst of my adolescence, They Live was the film I chose for my first date with a member of the opposite sex. Suffice it to say, I never saw that girl again.
The most famous line in They Live is Rowdy Roddy’s “I have come here to chew bubblegum and kick ass… and I’m all out of bubblegum.” That’s appropriate in the higher education context as well. Because accreditors could do with a little less gum chewing and a little more of the other thing.
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